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This document contains a feature comparison matrix for the 6 main Workflow Inbox products offered by SAP. The idea is for the SCN community to contribute by adding / editing or even correcting information to make it as factual and complete as possible.
| My Inbox | Unified Inbox | Fiori Approve Requests | POWL Lean Workflow Inbox | Universal Worklist (UWL) | Business Workplace (SBWP) | |
| Inbox Features | ||||||
| Multi-system support | ✔ | ✔ | ✔ | ✔ | ✔ | ✘ |
| Task Details View / Preview Pane | ✔ | Only in stream view, not in list view | ✔ | ✔ | ✔ | ✔ |
| Substitution | ✔ | ✔ | ✘ | ✔ | ✔ | ✔ |
| Disable substitution | ? | Only if customised | N/A | ? | ✔ | ✔ |
| Outbox (Completed / Forwarded / Started WF's) | Planned in the roadmap | Only completed Items via filtering | ✘ | ✘ | ✔ | ✔ |
| Custom attributes | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Mass Action | ✔ | ✔ | ✘ | Certain actions such as forward, but not user decisions | ✔ | Certain actions such as forward, but not user decisions |
| Task Execution | ✔ | ✔ | ✘ | ✔ | ✔ | Limited to GUI transactions |
| Task Visualization | ✔ | ✔ | ✘ | ✔ | ✔ | ✘ |
| BPM support | ✔ | ✔ | ✘ | ✘ | ✔ | ✘ |
| Custom Task Provider support | ✔ | ✔ | ✔ | ✔ | ✔ | ✘ |
| Mobile device optimized | ✔ | Works on tablets | ✔ | ✘ | ✘ | ✘ |
| Uses Netweaver Gateway | ✔ | ✔ | ✔ | ✘ | ✘ | ✘ |
| /IWPGW/TASKPROCESSING GW service | ✔ | ✔ | ✔ | N/A | N/A | N/A |
| Customisable / Extensible | ✔ | ✔ | ✔ | ✔ | ✔ | ✘ |
| User Personalisation | ? | ✘ | ✘ | ✔ | ✔ | ✔ |
| Non user decision task support | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Portal compatible | ✔ | ✔ | ✔ | ✔ | ✔ | ✘ |
| Portal dependant | ✘ | ✘ | ✘ | ✘ | ✔ | N/A |
| UI Technology | UI5 / Fiori | UI5 | UI5 / Fiori | Web Dynpro ABAP / POWL | Java | ABAP |
| Minimum browser level | E9, Chrome, Safari or Firefox | IE8 (preferably IE9),Chrome, Safari or Firefox | IE9, Chrome, Safari or Firefox | IE6 | IE6 | N/A |
| Filtering | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Sorting | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Alerts support | ? | ✘ | ✘ | ✔ | ✔ | ✘ |
| Notifications support | ? | ✘ | ✘ | ✔ | ✔ | ✘ |
| Auto Periodic refresh | ? | ✘ | ✘ | ✔ | ✔ | ✘ |
| Stability | New | New | New | Stable | Stable | Stable |
| SAPoffice Mail support | ? | ✘ | ✘ | ✘ | ✔ | ✔ |
| User Search | ✔ | ✔ | ✘ | ✔ | ✔ | ✔ |
| JAM Intergration | ✔ | ✘ | ✔ | ✘ | ✘ | ✘ |
| Search for tasks | ✔ | ✔ | ✔ | ✘ | ✘ | ✔ |
| NWBC support | ✔ | ✔ | ✔ | ✔ | ✘ | ✔ |
| Stream view | ? | ✔ | ✘ | ✘ | ✘ | ✘ |
| Caching | ? | ✘ | ✘ | ✔ | ✔ | ✘ |
| Delta Updates | ? | ✘ | ✘ | ✘ | ✔ | ✘ |
| Task Features | ||||||
| Structured Data in Preview Pane | ? | N/A | If extended and using BAdI | ✘ | ✘ | ✘ |
| Attachments view | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Attachments upload | ✔ | ✔ | ✘ | ✔ | ✔ | ✔ |
| Attachments delete | ✔ | ✔ | ✘ | ✔ | ✔ | ✔ |
| Add comments | ✔ | ✔ | ✘ | ✔ | ✔ | ✔ |
| View comments | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Processing / Event Log | ✘ | ✘ | ✘ | ✘ | ✘ | ✔ |
| Forwarding | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Custom Forwarding | ? | ✘ | If extended. Offers forwarding of task details via email | ✘ | ✘ | ✘ |
| Object Links | ? | ✘ | ✘ | ✘ | ✔ | ✔ |
| Notes with user decision | ✔ | ✔ | ✔ | ✘ | ✔ | ✔ |
| Resubmission | ? | ✘ | ✘ | ✔ | ✔ | ✔ |
| Reserve Tasks | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Release Reserved Tasks | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |